As more psychologists explore AI tools to streamline clinical documentation and report writing, one concern comes up more than any other… is this secure?

It’s a smart question, and one that speaks to one of the core responsibilities of clinicians. When dealing with sensitive data like test results, diagnoses, and patient histories, even the perception of risk can make adopting new technology feel ethically unclear. At Psynth, we hear this concern all the time, and we believe it deserves a clear, confident answer.

When evaluating AI tools for psychological assessments, there are a few critical things to look for:

• HIPAA compliance: The tool must be designed to process, store, and transmit protected health information (PHI) in accordance with federal privacy rules.

• Data handling transparency: Make sure the platform uses zero-retention language models—meaning no data is stored, cached, or reused for training purposes.

• Encryption: PHI should be encrypted both in transit and at rest, using cloud infrastructure that meets HIPAA-level security standards.

• Access control: Access to PHI should be limited, role-based, and auditable. You should know who can see your data and under what conditions.

• Business Associate Agreements (BAAs): Any vendor that touches PHI must be willing to execute a BAA, and ideally already has agreements in place with their own sub-processors.

At Psynth, we’ve followed the APA’s guidelines for AI tools and architected the entire platform around these principles. Every feature, integration, and workflow is designed with one goal: to make it possible for psychologists to confidently use AI without compromising ethics or compliance.

We use zero-retention language models, so your patients’ data is never stored or used to improve our models. Our infrastructure is built on AWS cloud services that meet or exceed HIPAA standards, and we encrypt all data at rest and in transit. Only three individuals on our team have strictly limited, role-based access to PHI for diagnostic support, and all activity is logged.

We also maintain HIPAA-compliant BAAs with all of our vendors and will execute a BAA with your practice before you begin using Psynth.

Security isn’t a feature. It’s a foundation. And in AI-driven clinical work, it should be non-negotiable.

If you’re interested in learning more about how Psynth protects your patients and your practice, view our security page, or speak with one of our product specialists. We’re here to answer every question—because your confidence in compliance is extremely important to us.