How Psynth became an essential part of Green Country Psychology’s workflow and business model in just 4 months
Overwhelmed and Burned Out: The Challenge Before Psynth
During the peak of the COVID-19 pandemic, Green Country Psychology managed a staggering 250-person wait list for ADHD / ASD assessments. This meant that the average patient waited months to get an appointment — and the waiting didn't stop there.
Initial consultations were followed by a two-to-three week gap before separate testing sessions. The average timeline from a patient’s first contact to a completed diagnostic report stretched from six to twelve weeks, and many patients would drop off out of frustration.
- 250-person wait list
- 6-12 week timeline for diagnosis
These delays were not abstract numbers—they had real consequences. In one particularly tragic case, a family experienced a death, potentially by suicide, while on the waitlist for an appointment. The emotional weight of outcomes like this was immense on the entire staff.
Green Country Psychology knew of bottlenecks across the workflow, but the greatest source of strain was the report writing itself. Trainees spent eight to twelve hours drafting a single report, while experienced psychologists still invested six to seven hours. With insurance caps often limiting reimbursable hours to eight, much of this work went uncompensated, generating both lost revenue and frustration. One clinician summarized the sentiment: “Report writing is very cumbersome, very taxing… leads to a lot of burnout.”
The cumulative effect was a heavy toll on both productivity and morale. Clinicians were trapped in a cycle of long, repetitive work that sapped their energy and limited the number of patients they could serve.
Green Country Psychology signs on with Psynth
In Spring 2025, Green Country was introduced to Psynth, and began adopting the AI-powered report writing tool across its practice. Green Country’s goal was simple: reduce the hours clinicians spent drafting reports, so they could get to a diagnosis faster, and see more patients who needed help.
Green Country’s six clinicians using Psynth were excited to see time saved almost immediately.
The Transformation: Speed, Efficiency, and Emotional Relief
2-3 months later, the results have been dramatic. Where the total diagnosing process once took up to twelve weeks, it now averages just two—a reduction of 83%. One recent patient was seen, received feedback, and had their full report delivered within just two weeks.
Report writing times have also plummeted. Dr. James, who previously spent six to seven hours on a single report, now completes them in just one hour—an 85% reduction in time. Dr. Milton has seen similar improvements, cutting report time by 60–70%, completing even complex forensic evaluations in just an hour.
- Total diagnosis time reduced by 83%
- Report writing time reduced by up to 85%
This newfound efficiency has immediately translated into greater patient throughput. The team plans to “add more evaluations starting in September,” demonstrating the direct impact on capacity.
And the change has not been merely quantitative; clinicians describe a profound shift in their daily experience. Tasks that they had once dreaded are now engaging: “I get kind of excited about it,” one clinician shared. Report writing with Psynth has become a “fun interplay” rather than a burdensome obligation, improving overall morale and enhancing the quality of life within the practice.
Confidence in Psynth’s outputs has grown quickly. Background and history sections are consistently accurate—“95% accurate, I’m very satisfied,” noted one clinician—allowing team members to spend minimal time reviewing and revising content.
Conclusion: Psynth as an Indispensable Tool
Psynth has fundamentally changed Green Country Psychology’s diagnosis and report writing process. By transforming what was once a source of fatigue and burnout into a fast, reliable, and even enjoyable task, Psynth has enabled both efficiency gains and meaningful improvements in clinician well-being and patient care.
As Dr. James reflects, “If Psynth disappeared tomorrow, I’d be in tears. I’m not going back to the old way.”
The practice has not only reduced its waiting list but has also increased its capacity to handle higher volumes of evaluations. Workflow is now sustainable, freeing clinicians from the mental and emotional burden that previously dominated their workdays. Team members actively advocate for Psynth to peers, helping to spread adoption beyond the practice itself.
With Psynth, Green Country Psychology Group is not just managing their workload—they are redefining what a modern clinical practice can achieve.
